Frequently Asked Questions
What is Human hair blend or Fibre hair
Our Premium fibre and Blend Hair is made of superior hair quality synthetic fibres blended with real human hair at different percentages. These wigs have been gently treated to give it a natural look and texture. This offers you the benefits of real human hair at a more affordable price.
What grade is the hair?
Human hair blend does not have grades. Rather it is rated by the ratio of the human hair to fibre blend.
Can I use heat on the wigs?
Yes! You can use all your heating tools from straighteners to curling irons to get the best install!
Note: ensure that the temperature of the tong/iron isn't too high. Heating with high temperatures or too frequently will shorten the lifespan of the wig.
How do I care for my wigs?
Wash your wig with a good shampoo. Soak the wig in fabric softener for an hour. Gently rinse this out and squeeze excess water out of the wig. Lay the wig on a clean towel or let it air dry. Generously spray leave-in conditioner and comb, brushing wig from the tips to the roots. Once wig is dry, comb out and style as desired! 💗
NB:Avoid using too much products on your wigs.
How long will my wig last me?
With proper care our synthetic, fibre and blend wigs will last you anything from 2 months to 9 months . Depending on the wig the hair can always be revived back to life at any point in time.
How long does shipping take
Our shipping is as follows:
Local:
*Normal orders: shipping takes 2-3 working days after dispatch , all over South Africa. *Sale orders: Shipping takes 3-5 working days after dispatch, all over South Africa.*Preorders : Shipping takes 7-10 days after dispatch all over South Africa.
International:*African countries: Shipping takes 5 working days after dispatch.*UK & US : Shipping takes 9-12 working days after dispatch.
What payment methods do you accept?
We accept instant EFTs via YOCO, we accept PayPal and offline deposits.
All details are provided at checkout.
Do you accept lay-by (installment) payments?
Yes we do! We allow you to make payments over 2-3 months for your wigs. To make such arrangements, send us an email to hairbybbyblue1@gmail.com , a link will be sent to you to complete this arrangement.